Frequently Asked Questions

  • We usually follow up within 2 business days or less. Can’t wait to chat with you soon!

  • Pricing can vary based on several factors (scale, location, details, etc), but installations start at $500 and Grab & Go garlands typically start at $100.

  • Whoo, let’s do it! You can submit an inquiry via our inquiry form, also located on our Contact page.

    Once you decide to proceed, a 50% deposit is required to secure your booking - the remaining balance is due 3 days prior to the event date.

  • We can sometimes accommodate last minute requests (within 2 weeks) but highly recommend reaching out at least 4 weeks in advance. Some dates are popular and book out early, so reaching out as soon as you have a set date is best.

  • Absolutely! Once your booking is confirmed, we provide a balloon palette swatch to ensure the colors we use in your installation match the vision you have in mind.

  • That can vary depending on the scale, but we typically suggest at least a 2-hour window for our classic installation length (12ft long).

    That accounts for time to unload, install, and clean up, as well as any unexpected delays that may pop up on-site (pun intended). Larger/more detailed installs need additional time.

  • No, the balloons belong to you once installed. We typically only return post-event if one of our rental items is included in the installation.

    If breakdown is needed, a balloon breakdown fee applies (starts at $75).

  • No - unless you are specifically requesting a helium option, the balloons are simply filled with air.

  • Weeks or longer if kept indoors! The key is to keep them in a cool area away from direct sunlight/heat, heavy foot traffic, children, pets, and of course sharp objects.

    The longevity of balloons installed outside is shorter and can vary depending on exposure to the sun, wind, etc. For best results, we’ll always aim to style them in a covered/shaded area - especially during summer months.

  • Nope! 99% of our Grab & Go garlands are picked up 1-2 days prior to the event date. The key is to keep the balloons indoors (in AC) away from direct sunlight/heat, heavy foot traffic, children, pets, and of course sharp objects.

  • We mainly serve the Broward and Palm Beach areas, but do work in Miami on a case-by-case basis.

  • Depending on our schedule and product availability, we’ll always try our best to accommodate your booking. If not, we’re happy to share more about our Grab & Go option or refer other local balloon stylists who may be able to assist.

  • An installation is more than simply attaching the balloons to the wall; we add volume + jumbos, and shape the garland to flow seamlessly in your location of choice.

  • It’s a modern type of styling that doesn’t follow a set pattern or format (like older, traditional balloon art).

  • Not at the moment but we are definitely considering it!

  • A DIY kit is sold with uninflated balloons. A Grab & Go garland is already inflated, styled and ready to hang in your area of choice.

  • Command hooks are our product of choice.

  • As long as the command hooks are removed correctly, there should be no wall damage. A helpful removal video can be seen here.

  • Depending on your surface of choice: command hooks + stretchy balloons (if attaching to a wall) or binder clips + stretchy balloons (if attaching to a backdrop).

  • Refund/cancellation terms are determined on a case-by-case basis. But as a general rule of thumb, if your event is cancelled within 4 weeks of the date, a credit for your deposit amount can be applied towards a future event. Outside of 4 weeks, a refund (minus a minimum $100 admin fee) may be issued.